Most typical phrasing
“After launch, we’ll probably keep sending you updates and fixes here and there if that’s okay.”
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The project is ending, but the client is starting to treat you like open-ended support without a maintenance or retainer agreement. Get a professional reply you can adapt and send.
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Typical client message
“After launch, we’ll probably keep sending you updates and fixes here and there if that’s okay.”
Situation snapshot
The project is ending, but the client is starting to treat you like open-ended support without a maintenance or retainer agreement.
Reply goal
Separate project delivery from ongoing support and set a cleaner commercial boundary.
These are the real wording patterns this scenario is built to handle.
Most typical phrasing
“After launch, we’ll probably keep sending you updates and fixes here and there if that’s okay.”
Other ways this shows up
“We may need small tweaks after this wraps. We’ll just send them over as they come up.”
“Once this is done, can we keep using this thread for little updates?”
Reply preview
I can help with that. Since it changes the scope from what we originally discussed, the cleanest next step is to decide whether we keep the current scope, swap priorities, or update the budget for the added work.
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Separate project delivery from ongoing support and set a cleaner commercial boundary.
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Similar scripts for revisions, extra work, scope creep, and changing deliverables.
Similar scripts for revisions, extra work, scope creep, and changing deliverables.
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Client asks for more deliverables after signoff
The main deliverable has already been approved, but the client comes back asking for extra assets related to the project.
Ready to reply
Use the embedded tool to handle “Client expects ongoing support after the project ends” with wording you can adapt and send. Separate project delivery from ongoing support and set a cleaner commercial boundary.
2 free drafts. No subscription required.