This Privacy Policy explains how Flowdockr collects, uses, stores, and shares information when you use flowdockr.com and the related negotiation support, reply-generation, credits, and saved-history features.
We collect information to run Flowdockr, secure accounts, support billing, and improve product quality:
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Account Information
- What We Collect: Name, email address, and authentication details associated with email sign-in, Google sign-in, or similar account methods.
- Purpose: To create and secure your account, authenticate sessions, and support account recovery.
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Usage Details
- What We Collect: Client messages, scenario selections, generated replies, edits, timestamps, and related product interaction logs.
- Purpose: To generate outputs, save deal history, improve product quality, and diagnose reliability issues.
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Device Information
- What We Collect: Browser type, operating system, device identifiers, and approximate location derived from IP address.
- Purpose: To secure the service, prevent abuse, and troubleshoot technical issues.
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Cookies
- What We Collect: Session cookies, analytics identifiers, and preference cookies.
- Purpose: To keep you signed in, remember preferences, and understand product performance.
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Payment and Billing Information
- What We Collect: Billing metadata needed to process credit purchases or paid plans. Payment details are typically processed by third-party providers such as Stripe rather than stored directly by Flowdockr.
- Purpose: To process payments, detect payment issues, and maintain billing records.
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Saved Negotiation History
- What We Collect: Saved replies, strategy notes, scenario context, and related usage state when history is enabled on your plan.
- Purpose: To let you reopen past cases, compare outcomes, and build a reusable negotiation library.
We use reasonable technical and organizational measures to protect personal data, including access controls, encryption where appropriate, and provider-level security practices. No system is completely secure, so please protect your credentials and notify us if you suspect unauthorized access.
We do not sell your personal information. We may share data with:
- Service Providers: Vendors that support hosting, analytics, authentication, payments, email delivery, and infrastructure operations.
- Legal Compliance: Authorities or third parties when required by law, court order, or to protect rights, property, or safety.
- Business Transfers: A buyer, investor, successor, or affiliate in connection with a merger, financing, acquisition, or asset sale, where permitted by law.
Flowdockr may use analytics tools to understand product usage, troubleshoot failures, and improve the quality of negotiation guidance. We use this information to improve the service, not to sell personal data.
We keep data for as long as needed to operate Flowdockr, meet legal obligations, resolve disputes, and enforce agreements. If you delete content or close your account, some information may remain in backups or billing records for a limited period.
Depending on your location, you may have rights to request access, correction, deletion, or export of your personal data. You can also stop using Flowdockr at any time.
We may update this Privacy Policy to reflect changes in Flowdockr, applicable law, or our providers. When we do, we will publish the updated version on Flowdockr.
If you have questions or requests about this Privacy Policy or your personal data, contact us at:
By using Flowdockr, you agree to the practices described in this Privacy Policy.