Trust and policy
Business and Compliance
FlowDockr is a digital software product operated by Auralis Labs LLC. This page summarizes the business model, product scope, payment flow, and compliance boundaries for customers, payment processors, banking partners, and platform reviewers.
Business identity
FlowDockr is owned and operated by Auralis Labs LLC. The product is a commercial SaaS tool for professional client communication and negotiation preparation.
Business jurisdiction: United States. Registered business details and mailing address are provided through official banking, payment processor, tax, or compliance review workflows when required.
Customer support, billing, privacy, and legal requests can be sent to support@flowdockr.com. Ownership information, tax records, EIN records, control-person details, and banking verification documents are provided directly through official review workflows rather than published on the marketing site.
Product scope
FlowDockr provides AI-assisted communication support for professionals. Users paste a client message or describe a business situation, then receive draft reply language, strategy notes, risk reminders, and follow-up guidance that they must review before use.
The product is focused on commercial client communication: pricing pushback, scope boundaries, payment follow-ups, proposal objections, awkward client replies, and similar professional conversations.
What FlowDockr is not
FlowDockr is not a financial institution, lender, broker, money transmitter, debt settlement service, debt negotiation service, credit repair service, investment adviser, law firm, or tax adviser.
- We do not move, hold, or transmit customer funds.
- We do not provide loans, credit, investment products, or banking.
- We do not negotiate debts, collect consumer debt, or settle debts on behalf of users.
- We do not guarantee commercial outcomes, client payment, contract results, or legal enforceability.
Payments and delivery
FlowDockr sells digital access and one-time credit packs in USD. Checkout is handled by a payment processor such as Stripe when enabled. FlowDockr does not store full card numbers. After a successful checkout, credits are delivered inside the user account and can be used to generate additional replies and support.
Taxes, payment method availability, and processor-specific checkout details are shown in checkout when applicable. The public checkout flow currently uses one-time payments, not auto-renewing subscriptions.
FlowDockr does not ship physical goods. There are no shipping fees, customs charges, freight timelines, or physical delivery obligations.
Customer policies
Public customer policies are available before purchase:
- Pricing explains free usage, one-time credit packs, and checkout.
- Refund Policy explains duplicate charges, access issues, and billing review.
- Terms of Service explains acceptable use and product limitations.
- Privacy Policy explains account data, payment metadata, processors, and privacy requests.
Restricted use controls
Users may only use FlowDockr for lawful professional communication. The service must not be used for illegal activity, regulated financial services, debt settlement, harassment, deception, impersonation, spam, or other prohibited activity.
- Illegal activity, fraud, deceptive claims, impersonation, harassment, spam, or abusive automation.
- Money services, money transmission, stored value, lending, brokerage, credit repair, debt settlement, debt negotiation, debt collection, investment advice, tax advice, or legal advice.
- Adult entertainment, sexual content services, escort services, internet gambling, betting, casinos, cannabis, controlled substances, weapons, or other restricted or illegal goods and services.
- Medical, mental health, emergency, legal, financial, or other regulated professional decisions where a licensed professional is required.
- Selling, reselling, or white-labeling FlowDockr outputs as a regulated advisory, collections, banking, payments, or financial service.
We may suspend access or refuse service if usage creates payment, banking, platform, legal, security, or operational risk.